Q: What is your complete returns
policy?
A: We only accept return the
merchandise in following cases: we send you the wrong size/color/item or you
received merchandise with blemishs. Return items must be sent back in their
original packaging, with store tags attached. To send an item back to us, You
may use any shipper you like, but we recommend purchasing tracking and
insurance, as Oh-fashion.com cannot be responsible for lost
return shipments.
Once we receive your return package, please allow 1 weeks
for processing. We will send you an email notification when your refund has been
processed. Your refund will be issued according to the payment method you
selected for the original order. Shipping fees are non-refundable.
*Please
contact with our customer service to get delivery address if you want to return
items.
Q: If I need to return an item, do I
have to pay the postage?
A: Yes, if you mail an item back
to us, you will be responsible for the return postage. Additionally, we
recommend that you add tracking and insurance for your own
protection.
Q: Are any items
non-returnable?
A: Some products are non-returnable for hygiene reasons.
Returning policy: We sent you the wrong size/color/item or the production
have distinct dilapidation/damage. All the returning item must be unworn and
unwashed with original packing and tags.
Non-returnable case:
1:Dislike
the product after get it
2:Contact us for more details before you buy from
us if you are not sure about the size. Otherwise we do not accept your wrong
size returning request.
3:Size standard disputed
4:Contact us for more
details before you buy from us if you are not sure about the material. Otherwise
we do not accept your wrong material returning request.
5:You don't want our
products
6:The Oh-fashion.com retained the ultimate right of
interpretation of our return policy
